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“The phrase Knowledge Design describes the situation in the contemporary arts and humanities that most engages me as a “digital humanist”: the fact that the form that knowledge assumes can no longer be considered a given. The tools of humanistic inquiry have become as much objects of research and experimentation as have modes of dissemination.”
“Design management has traditionally used a Design Thinking approach to develop compelling products and services that resonate with customers, consistently producing financial rewards, and building brand loyalty. But beyond customer-centric empathy, beyond creative iteration, beyond the bias to a maker mentality, design thinking has more to offer the modern organization as a means to cultivate creativity and innovation in an organization.”